Shipping & Delivery Policy

1. Product Overview

All registrations on this platform are for digital e-badges, which serve as your official entry pass to the event. These badges are not physical products and will be issued exclusively in digital format.

2. Delivery Timeline

• Upon successful payment and registration, your e-badge will be sent to the registered email address.
• Delivery is typically completed within 5–10 minutes of payment confirmation.
• If you do not receive your e-badge within 24 hours, please contact our support team.

3. Delivery Method

• E-badges are delivered via email as a PDF attachment or QR code.
• Ensure that the provided email address is valid, accessible, and free from typos to avoid delivery issues.

4. E-Badge Usage

The e-badge must be presented at the event venue for:

• Entry access
• Food and beverage services
• Other on-site benefits

Note: A government-issued photo ID may be required for verification.

5. No Physical Shipping

• This is a digital-only service—no physical tickets or documents will be shipped.
• No shipping charges apply.

7. Limitations of Responsibility

We are not responsible for non-delivery due to:

• Incorrect or invalid email addresses provided during registration.
• Email delivery failures (spam filters, inbox full, technical errors).
• Unforeseen technical disruptions beyond our control.

8. On-Site Assistance

If you encounter issues with your e-badge at the event, visit the Helpdesk for re-issuance. Please bring the following:

• Payment receipt
• Valid government-issued photo ID